Shipping Policy

Shopping Policy – shinyhouse

Welcome to shinyhouse! We’re committed to providing you with a smooth and enjoyable shopping experience. Please review our shopping policy below.

Order Processing

  • Orders are processed within 1-3 business days after payment is received.
  • Once processed, you will receive a confirmation email with tracking details.

Shipping & Delivery

  • Estimated shipping time: 2-14 business days, depending on the destination.
  • We work with multiple suppliers, so items may arrive separately if ordered together.
  • Delays may occur due to customs, holidays, or high demand.

Returns & Refunds

  • We accept returns within 30 days of delivery.
  • Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Refunds are issued once the item is received and inspected.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Cancellations & Changes

  • Orders can only be canceled or modified within 12 hours of purchase.
  • After processing, we cannot make changes or cancel the order.

Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos of the issue.
  • We will offer a replacement or refund based on the situation.

Customer Support

For any questions or concerns, contact us at shinyhouse.info4costumer@gmail.com Our team is happy to assist!

By shopping with shinyhouse you agree to these policies. Thank you for your support!

Get in Touch with Us

Have questions or need assistance? We’re here to help! Whether it’s about your order, our products, or just general inquiries, feel free to reach out. Simply fill out the form below, and our friendly customer support team will get back to you within 24-48 hours.